Privacy Policy

Last updated: February 19, 2026

CA Logistics ("we," "us," or "our") is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.calogistics.ca or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, business name, and mailing address that you voluntarily provide when filling out forms, requesting quotes, or contacting us.
Shipment Information: Origin, destination, cargo details, weight, and dimensions provided for quote requests and service delivery.
Automatically Collected Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages, collected through cookies and similar technologies.

2. How We Use Your Information

We use collected information for the following purposes:

To provide, operate, and maintain our logistics services
To process and respond to your quote requests and inquiries
To communicate with you about your shipments, account, or our services
To improve our website, services, and customer experience
To send promotional communications (with your consent; you may opt out at any time)
To comply with legal obligations and protect our legal rights

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. These may include:

Essential Cookies: Necessary for website functionality
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
Marketing Cookies: Used to deliver relevant advertisements (e.g., Google Ads remarketing)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our website and business, including:

Google Analytics and Google Ads for website analytics and advertising
Form processing services for handling quote requests
Email service providers for communications

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent for marketing communications
File a complaint with a data protection authority

For Canadian residents, your rights are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA).

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: [email protected]
Phone: 1-800-555-SHIP (7447)
Address: CA Logistics, 123 Maple Drive, Toronto, ON M5V 2T6, Canada